Shipping:
Orders will be dispatched within three working days with the exception of special event days or the holiday season where further delays are expected.
Return & Refund:
In the event of a return being required the item(s) must be returned in the exact same condition as sold and where possible packed in the same shipping box as delivered to avoid any damage in transit within 14 days of delivery. The cost of return shipping will be at the buyers expense and the buyer should ensure item(s) are packed safely for return as the buyer will be responsible for item(s) until safely delivered back for inspection. Use a tracked or signed for service only.
We cannot accept liability for goods that get lost or damaged in transit back to us and would recommend the buyer using a tracked delivery service to return item(s). For item(s) returned in the exact same condition as sold, a sale price refund will be issued less our original shipping costs to the buyer.
Orders received that have been damaged in shipping (evidence required) will be issued with a returns label and subject to replacement or refund based on product availability.
