9 Lives

Shipping:
Orders will be dispatched within three working days with the exception of special event days or the holiday season where further delays are expected.

Local Pickup:
Local pick is available after the product has been purchased online.  You will be sent an email when your order is ready for pick up and we will hold it for upto 5 days for you.

Return & Refund:
In the event of a return being required the item(s) must be returned in the exact same condition as sold and where possible packed in the same shipping box as delivered to avoid any damage in transit within 14 days of delivery. The cost of return shipping will be at the buyers expense and the buyer should ensure item(s) are packed safely for return as the buyer will be responsible for item(s) until safely delivered back for inspection. Use a tracked or signed for service only.

Orders received that have been damaged in shipping (evidence required) will be issued with a returns label and subject to replacement or refund based on product availability.